Frequently Asked Questions
Everything you need to know about our grounding apparel and footwear.
How do Earthing shoes actually work?
Our footwear features specialized conductive carbon outsoles or copper rivets that allow the Earth's natural electrons to flow from the ground into your body, mimicking the effect of walking barefoot.
Can I wash my grounding socks and silver-threaded apparel?
Yes, you can machine wash them on a gentle cycle with warm water. However, it is crucial to avoid bleach and fabric softeners, as these can coat the silver fibers and ruin the conductivity.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery's progress.
Do you offer international shipping?
Yes, we ship our grounding products worldwide. International delivery times vary by location but generally range from 7 to 14 business days, depending on customs processing.
What is your return policy if the fit isn't right?
We offer a 30-day return policy for all unworn apparel and footwear in its original packaging. Please contact our support team to initiate a return or exchange for a different size.
Are your materials ethically sourced and sustainable?
Absolutely. We prioritize high-quality, organic cotton and recycled materials in our fashion line to ensure your connection to the Earth is as eco-friendly as possible.