Returns & Exchanges
At Earthing & Grounding Products, we want you to feel fully connected to your purchase. If you are not completely satisfied with your grounding apparel or accessories, you may return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing